Privacy Policy

Who we are

Perceptive Space Systems, Inc. is a corporation incorporated in Ontario, Canada. Our registered address is in Toronto, Ontario. You can reach us at hello@perceptivespace.com.

Information we collect

We collect information you provide directly to us:

• Early access requests. When you submit a request for early access, we collect your name, email address, organization, and role. This information is stored securely in our database.
• Communications. If you contact us by email or through our website, we may retain the contents of that communication and your contact details.

We also collect limited technical information automatically when you visit our website, such as your IP address, browser type, pages visited, and referring URL. This is collected through standard web server logs and is used solely to maintain the security and performance of our site. We do not currently use third-party analytics services.

How we use your information

We use the information we collect to:

• Contact you about your early access request and our platform availability.
• Send product updates, announcements, and relevant information about Perceptive Space (you may opt out at any time).
• Respond to your inquiries and support requests.
• Operate, maintain, and improve our website and services.
• Comply with applicable legal obligations.

We will not use your information for any purpose that is incompatible with the purposes described above without your prior consent.

Legal basis for processing

We process personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Our primary legal basis is your consent, which you provide when you submit your information through our website. You may withdraw consent at any time by contacting us.

Sharing your information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service providers. We engage trusted third-party vendors to help operate our website and manage our data (for example, cloud infrastructure providers). These vendors are contractually bound to use your information only as directed by us and to maintain appropriate security standards.
• Legal requirements. We may disclose information if required by law, court order, or to protect the rights, property, or safety of Perceptive Space, our users, or the public.
• Business transfers. In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a materially different privacy policy.

Data retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Early access contact information is retained until you request deletion or until our early access program concludes and we have no further need for the data. You may request deletion of your information at any time by emailing hello@perceptivespace.com.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your rights

Under PIPEDA, you have the right to:

• Know what personal information we hold about you.
• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Withdraw consent to our use of your information (subject to legal or contractual restrictions).
• Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe we have not handled your information appropriately.

To exercise any of these rights, contact us at hello@perceptivespace.com. We will respond within 30 days.

Cookies

Our website uses a single functional cookie to remember your display preference (light or dark mode). This cookie does not track you across other websites and contains no personally identifiable information. No advertising or analytics cookies are used.

International transfers

Your information may be processed or stored on servers located outside Canada, including in the United States. By submitting your information, you consent to this transfer. We take steps to ensure that any cross-border transfers are protected by appropriate safeguards.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of those changes.

Contact us

Questions, concerns, or requests regarding this Privacy Policy should be directed to:

Perceptive Space Systems, Inc.
Toronto, Ontario, Canada
hello@perceptivespace.com